Updating the SPF record for your domain

If you’d like to configure Public Issues to send emails from, say, your company’s support address, we strongly recommend you setup an SPF (Sender Policy Framework) record with your DNS provider. Doing so lets the internet know that it's OK to send emails from DoneDone using your domain name. Ultimately, that helps prevent these emails from being flagged as spam.

Adding this record to your domain’s DNS configuration is simple. To add the SPF record, login to your domain’s DNS Record management section (consult your registrar’s documentation if you’re not sure where to find this) and add the following as a TXT record:

v=spf1 a mx include:_public_spf.mydonedone.com ~all

If you already have an existing SPF Record, you’ll only need to add the following to the right of the include:

include:_public_spf.mydonedone.com

If you any need help setting this up, please contact DoneDone Support and we’ll be happy to help!

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